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| HOME | DOWNLOAD | PREVIEW | 24H CUSTOMER SUPPORT | SECURITY | FAIR GAMING | PAYMENT OPTIONS | casino las vegas red | ||||||||||||||||||||||||||||
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| In Order to play at the Casino Las Vegas you
must first download our FREE software from
SECURE DOWNLOAD PAGE The reason why we have a download version casino is because downloading the software to your PC makes the games much quicker and more stable than playing them in you own browser, due to the fact that all the casino graphics and multimedia affects are already installed on your computer, and only small packets of information are transferred between you computer and our servers in Antigua. This makes Casino Las Vegas faster and the gaming experience more fun reliable.
|
| How long is the download process? |
| The average download time is 12-15 minutes
using a standard 33KBS modem. In cable and ADSL connections download takes
no more than 2 minutes. You have to remember that download is only necessary
for the first time you play at the casino, after that - the program is
available from your computers 'Start' menu and/or your computer's desktop.
|
| What's the name of the downloaded setup program? |
| SetupCasino.exe.
|
| Do I have to download every time I want to play? |
| Absolutely Not. You only need to download and
install the casino once. The downloaded file is a small file of about 5MB,
containing 6 games: Blackjack, Roulette, Craps, Video Poker, Slots and
Caribbean Poker. After installing the file, the casino is accessible from
your 'Start' menu.
|
| After downloading the software, what do I do next? |
| Double-click the icon of the downloaded
program, SetupCasino.exe. The installation wizard will guide you through the
entire installation process.
|
| What are the minimum system requirements? |
| Windows 2000, Windows 98, Windows NT or
Windows 95 Pentium 100MHz 8MB RAM SVGA Monitor, 256 colors At least 10MB free Hard Disk Space For optimal results, set your monitor to high color (16 bit) and 800x600 resolution.
|
| Can I use Casino Las Vegas with a Mac computer? |
| For a Mac version, please write to us at
support@casinolasvegascasino.com
for detailed instructions on the installation procedure.
|
| How do I use Casino Las Vegas with AOL? |
| AOL users can use the Casino Las Vegas
software with AOL version 3.0 or later.
|
|
What should I do if I receive a message "Account not
found. Please verify your account information and try again."? |
| It is possible that you are trying to enter
the DEMO mode casino with a REAL mode username and password or enter a REAL
mode game with a DEMO username and password. If you can't log into the
casino, please send us your registered name, address, phone number and email
to
support@casinolasvegascasino.com
and request your username and password, or just call our customer service
toll free number at 1-877-297-4594.
|
| What should I do if I can't find the Casino Las Vegas icon on my desktop? |
If the CLV icon is not on your desktop and you
can't remember where you saved it, please follow these steps:
|
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All of the financial transactions in the Casino Las Vegas are being processed by two of the most advanced billing platforms available today, provided by NETLOOK PROCESSING Ltd., Larnaca, Cyprus and IFUND-PAYCHARGE. Our systems ensures the validity of each and every transaction, using the latest fraud control mechanisms in today's e-market. It is virtually safer to use a credit card with this system, than it is with your local retail store. All transactions are processed in USD Euro and GBP.
Casino Las Vegas declares war on fraud.
We at Casino Las Vegas are committed to a policy of ongoing fraud detection and
prevention in all aspects of our gaming operation.
We aim to ensure the integrity of our customers' accounts and secure all
transactions and payments we make to you.
| How can I be sure that the games are fair? |
| Casino Las Vegas is fully licensed by the
government of Antigua and Barbuda. The payout percentage, which is the
percentage of the total wins out of total bets, is being audited on a
monthly basis by one of the leading international accounting and auditing
firms. The payout percentage report is displayed at Casino Las Vegas's web
site, so that you can be sure that the games are fair and honest.
|
| How is the outcome of the games being generated? |
| SWC is using a very sophisticated Random
Number Generator (RNG) to create a randomized outcome for each game. The
odds for both real money and fun modes games are created with this random
number generator. In all card-based games, like Blackjack and Baccarat, the
deck/s of cards are shuffled prior to each hand being dealt.
|
| How do I chat with other players? |
| This is very simple. All you have to do is
click on the 'Chat' button in Multi-player and Private-group tables and type
in whatever is on your mind. To send the text, simply click on the 'Chat'
button again, or press ENTER.
|
| What are COMP points and how do I accumulate them ? |
| The Casino Las Vegas has a very unique COMP
program, which enables each member of the casino to accumulate COMP points
automatically while playing. All you have to do is wager at the Casino Las
Vegas. For each 25 cents wager at the Casino Las Vegas every player gets 1
COMP point for absolutely free. These COMP points can be converted to real
money that can be cashed out or played with. And that's not all, the more
COMP points you accumulate - the faster your VIP level increases, which
enables you to enjoy fantastic bonuses and participate in our special casino
events.
|
| What is a Multi player or Private group table? |
| When you join a multiplayer table you
automatically join to a table with other players. The system automatically
assigns you to a table where there is an empty seat. Private-Group table is a table where you can play along with your friends without being interrupted by other players. In order to join a Private-Group table you have to type-in the name of the table you wish to join to. If this table has already been created by your friends, you will join this table, if not - than a table will be created for you so that you can tell your friends to join in with you.
|
| What happens if I am suddenly disconnected from the Internet while I play? |
| As Internet disconnections may happen due to
several reasons not in our control, we have developed a sophisticated
integrated abnormal disconnection handling mechanism, which will always
protect the player interest in such an event. If for some reason, you get disconnected from the Internet while you are in a middle of a game, don't panic. In Blackjack, Craps and Video Poker you will automatically be returned to the exact state were the game was interrupted, so you can continue exactly from the same point you left off, and decide what do you want to do, just in like any game round. In games like Slots and Roulette, where the player does not take decisions in the game after the round had been started, you can just log-in to the casino again and see how the game had finished by clicking on the 'Game history' button.
|
| What do I do if after placing a bet I suddenly change my mind? |
| In games like Blackjack, Roulette, Craps and
Baccarat just press with your right mouse button on the chips you wish to
remove. In Roulette you can also click on the 'Clear Bet' button to remove
your entire bets from the table. In Slots and Video poker, just press the 'Cash out' button to remove your coins from the machine back to your balance. If other coins remain in the machine, don't worry, they will automatically return to your balance once you exit the game.
|
| Where can I find complete detailed instructions on the various games? |
| Our download software comes with build in
context sensitive 'Help'. Just click on the help button in the casino lobby
for a complete set of instructions and explanations on all Casino games. In
addition, you can view our on-line help file by clicking
here.
|